Home Assist.co

Why Should I Only Hire Home Assist Members?

We understand what makes a happy homeowner. Aside from our professional business prowess and commitment to provide you with the best services possible, like you, we are homeowners.

We started out of the simple idea of protecting the investment you’ve made in your home; both financial & emotional. It is this dedication that has allowed us to become the only organization in Canada that can boast 100% reliability and professionalism among our members. Having this type of relationship with homeowners across Canada has built our reputation for being the only resource, online or offline, that you should trust.

Our website connects you with thousands of professional, reliable & reputable businesses that can help you with any aspect of your home, including:

• How to outline project requirements
• How to select the right contractor
• How to interview contractors
• How to draw up a project contract
• How to settle disputes with contractors

How Long Has Home Assist Been Servicing Homeowners?

First conceived in 1988, Home Assist has long been under development. In 2002 Home Assist began servicing homeowners across Canada for almost a full decade, and has made tremendous headway in that time. We work closeley with various related groups and organizations – local and otherwise, to provide homeowners with the most up to date information and resources available. And, we constantly monitor homeowner-to-service provider matchmaking success. The results? A proven track record you can count on!

What Communities Does Home Assist Service?

We are proud to say that we have members throughout each of the 10 provinces in Canada, and we’re starting to see significant progress in the territories as well.

What Kind of Service Can I Count on From Home Assist?

For almost a decade we have been actively promoting quality, reliable & professional business from home service providers across Canada. We strongly believe all of our progress & development is due to our customer service oriented business model. All of our staff are highly trained in customer service, and can help you get what you need while exceeding all of your expectations.

With this spirit in mind, all of our members are expected to adhere to our detailed code of ethics as a part of their membership with us. This is why homeowners have been relying on Home Assist for 10 years.

How Many Categories Can I Find Help In?

We give homeowners the unique experience of complete and total coverage. With businesses listed in over 250 categories nationwide, you’re guaranteed to find someone you can trust for whatever you need.

How Do I Know I’m Hiring The Right Person or Business For My Home?

Home Assist has an intensive screening process for all of our members & helping hands. Each member is required to fill out an application, and agree to our strict Ethical Code of Conduct before they receive any leads from interested businesses.

This helps us get to know each of our members in advance, so we know exactly who to recommend to you.

Why Do I Need to Create an Account?

Our website is designed to be as easy to use as possible, and let us create the best experience for you. This is why we have made all of services available only to visitors who have registered for an account on our website. This gives you easy access to all of our resources & job postings, and lets us have your up-to-date contact information without you getting on the phone to update your account information.

How Do Businesses Get My Information?

When you post a job with Home Assist, your job details are sent out to the 4 most qualified businesses in your area. This includes the contact information you’ve included in the job request form, as well as any details about the job you’ve included. Each of our members is required to sign & comply with our privacy policy regarding your information.

Is Your Website The Only Way to Contact You?

We urge anyone contacting Home Assist to contact us through our website. This is the easiest & most sufficient way to contact us, not to mention the best way to make sure we get your message. For any & all enquiries please feel free to email us at support@homeassist.co

With that being said, email is not the only way to contact us. You can also feel free to contact us by calling our toll free phone number at:

1-855-310-HOME (4663)

What Happens if I Decide To Cancel My Project?

The decision to end or alter a project must be worked out between you and the service professional you hired. Expect to pay for work completed and materials purchased up to that point.

To help avoid misunderstandings that could result in a project’s termination, specific project information should be detailed in a formal contract. This would include: project description, materials to be used, start and finish dates, other project particulars, and any agreements between the project owner and service professional. The contract should be signed by both parties.

If a problem still develops, be sure to contact us and our arbitration team will be glad to help everyone come to an arrangement.

Will Home Assist Automatically Cancel a Service Professional’s Membership Upon Receiving a Complaint?

We take all complaints very seriously, and we will investigate any complaints to hear both sides of the story before making any action. While we want to provide the best service possible for all homeowners, we have built our reputation on fairness & professionalism which entitles all of our members to share their side of things before any drastic measure is taken.